Grievances and Procedure (Employee complaints)
Key points § Most employees have the right to receive a written statement from their employer explaining the principal terms and conditions of their employment. The statement must be issued within two months of the date on which the employee's employment began, and must, in every case, contain a note giving the name and/or job title of the person to whom the employee can apply for the settlement of any problem or grievance arising out of his employment, and the manner in which any such application should be made. Furthermore, if an employee can appeal to progressively higher levels of management until his grievance is resolved, the written statement must explain those steps or, at the very least, refer the employee to some other document that is reasonably accessible to him, and explains them (sections 1 and 3, Employment Rights Act 1996). Note The written statement of employment particulars referred to above must be issued to every employee, regardless of...